Interzone focuses on reporting, consulting, and analysis, look over this area to understand more.
Our E-Commerce platform allows each user to define unlimited product associations / relationships to generate add on sales. Add on sales are important for increasing ticket average and putting more products in front of shoppers. For example, if you are buying a Bar-B-Que, you may also need tongs for grilling (add on) or an adaptor for your propane tank (necessary add on). You as the shop owner get to define what "add on" products will be displayed based on what the shopper is already viewing.
A common use of this technology is the "if you like Product A you may also like Product B, here is a link" example. These relationships can be input by the shopkeep or be generated by statistics collected on site to associate products based on sales or browsing habits.
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Increasing the ticket average is always desireable and add on sales are critical in making more money. At the same time you want gain and maintain happy customers. Interzone can help you accomplish both of these goals.
These ideas are important because we can use shopper statistics to increase sales. This is a feature that many e-commerce solutions lack however is a one of Interzone's strengths. Marketing is much more than your logo and brochure; it is a complex system of ideas, feedback, and action. This is why you hired Interzone!
The ability to send to a friend is handy for shoppers to spread the word. A child sending to a parent, husband to wife, or of course friend to friend communication centered on your products. This feature is wonderful when joined with sophisticated tracking software, analysis, and reporting. The shopper gets the convenience of passing vital information to another person while the shop owner gets another layer of tracking and information to analyze.
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Interzone tracks all of types of activity. This particular metric has additional "real" metrics. We know the sender's and the recipient's email address. Additionally, email confirmations are sent to both people (sender and recipient) containing innocuous tracking data. This is presented back to the shop keeper.
Our send a friend feature comes with every E-Commerce site. Several upgrades are available to expand this functionality. Sending a "detailed search criteria" is an option (requires advanced search options for the site). Generation of a highly customized email can be a desireable upgrade. This will send a "version" of the page to the recipient's email address. The benefit is all in the presentation.
We are always interested in new ideas. We enjoy pushing the marketing and programming envelope. Please, bring us your new ideas! Send us a link of something you like! Contact us to set up a conference and go over your ideas, needs, and desires!
Streaming video comes in many formats and we cover them all! The benefits of streaming video is enormous! Connect better with shoppers, demonstrate your product, provide tutorials, give tours of your store or warehouse, answer questions, create video-cast, the possibilities are endless.
Interzone works with video production companies across the US and we will help you produce a high quality video and get it on the web. We will also distribute the video to social video sites as well such as YouTube, Google Video, iTunes, and more!
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Some products benefit greatly from a "3D" tour. Other great products need a 1 minute video demonstration to get the idea across more effectively. Most of the time a tour of your shop and an interview with the shop owners and managers goes a long way. Interzone can help you script and storyboard your video and also manage the production for you. We will, at the end, put all of this up on the web and distribute the content.
Once your content is online this story gets more interesting. First, we will count and report on views and the associated data from those views. We also encourage embedding the video on other sites. This allows us to expand views, traffic, and reporting metrics. The feedback loop that video initiates is amazing! If this is a solution for your business talk to us about creating a searchable tagged library of video clips for your E-Commerce site as well as advanced embedding technologies!
Interzone is proud to help produce and distribute your podcast. We encourage leaders in their respective fields to produce podcasts. Interzone will get them uploaded to your site, in the soicial media network, on iTunes, and a collection of other distribution networks like Odeo and Feedburner.
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Podcasting allows your shoppers and fans to take your message "on the go" via iPod or MP3 device to listen in the car, in the gym, on a hike, or where ever they choose.
iPhone, Blackberry, Android, and other hybrid phone devices all support streaming audio. This is a critical market that Interzone will help you tap into. We will find topics and ideas for your podcast. We can also "conference in" on the podcast to help discuss your product in the context of digital marketing, online sales, and in other areas of our expertise.
RSS is an acronym for Really Simple Syndication or Rich Site Summary. RSS feeds use a language called XML to communicate information. XML is used all over the web for may different purposes, but in the scope of RSS feeds XML is critical (in conjunction with RSS syndication standards) to universally communicate data.
People access RSS feeds in many ways; click on the 'open details' link to learn more. RSS feeds are a no nonsense means of distributing information to people. In the scope of the Interzone E-Commerce platform, RSS feeds can get you in touch with shoppers faster and more effectively. Every site we create has RSS capabilities as well as custom feed options such as social networking distribution.
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How People Use RSS
How Interzone Uses RSS Feeds(and XML)
The possibilities that RSS and XML provide us are endless. We consider this to be a critical baseline need for all sites but we also offer signifigant upgrade potential.
Pay Per Click (PPC), in a nut shell, is a program of placed ads that are displayed in key areas based on the maximum bid for that ad and relevance. We (as the advertisers) control all of these factors. We also track the results and review performance looking for areas providing greater gain.
Pay Per Click comes in many forms from many different sources. Pay Per Click links and ads can be placed with search results or on other sites that accept advertising on the various networks. Sites such as Google, Yahoo, MSN, Facebook, MySpace, and many others have advertising programs. Each program has subtle (or not too subtle) demographic variances as well as different reporting styles and options. This can be hard to understand and track. Interzone has the solution for your PPC needs. We offer tracking, placement, management, consulting, lead system integration, negotiation, and reporting.
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Interzone Multi-Media is your very own online advertising agency. We have the systems and networks in place to take care of your Pay Per Click needs. Here are a few of the benefits of our Pay Per Click system:
Interzone knows how to make Pay Per Click work for you. An integrated PPC program will increase traffic, provide more metrics, sell more products, and grow your online and physical business. We waste no time getting your PPC online, so contact us now!
Interzone Multi-Media is your source to manage mass email marketing campaigns. We use best practices to distribute your message and report the results back to you. The email vendors with whom we work are secure and thorough and we will make sure you gain from our experience and benefit from the best pricing.
As an Interzone Multi-Media E-Commerce client you have access to content writing, graphic design, planning and strategic marketing professionals. We fill in all the gaps because we don't expect people to be experts at every aspect of digital marketing. Interzone wants you to be focused on your business and products and let us focus on the marketing and digital realm of your business.
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Email marketing reaches a large market for any client base. Interzone will consult on best practices and help you get your Email program moving along. Email is an important channel of marketing that takes a professional team's support to gain the full amount of benefits. Here are some metrics we track and ideas:
Email marketing is strong and is here to stay. This is something that should not be ignored by any company. Interzone has many levels of engagement available to market through this vital channel. We make it as easy as possible for everyone to gain sales and shoppers from email marketing. To find out more contact us or join our email list
Banner advertising comes in 2 forms. One is "on site" and the other is "off site".
"On site" banner advertising is a graphical hybrid that can rotate randomly or through chosen associations amongst products. This increases exposure and provides real metrics to help understand what shoppers are thinking.
"Off site" banners are similar to pay per click but often target a specific site or network. Banners come in many forms and Interzone has worked with all of them. Off site banner advertising is handled just like Pay Per Click in that we track the results and report them back to our shop keepers. Off site banner advertising can be a very cost effective method of generating traffic.
There is also a third option that allows the shop keeper to sell banner advertising off their own site. This can generate additional income for the site owner. Contact us for more information on any of these options.
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Product showcasing is not the most noticable element on E-Commerce sites. This is because you never look for it. A product showcase is a rotation or highlight of various products. This often compliments a hot landing page and is promoted as a large link from the home page via banner ads and a persistent medium visability link.
Use this level of functionality to increase exposure, cross market items, showcase packaged skus of multiple products, or help develop and explore marketing strategy. A showcase page is search engine friendly and often used as a point of distribution for social networking and RSS feeds. This may also serve as a template for Email blasts and other coordinated marketing efforts.
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Product showcasing returns results using agressive graphics, calls to action, and non-standard methods. This is where bundles and discounts on products are highlighted in one area. Interzone works with clients to create these on a weekly, monthly, or quartly cycle and embed tracking and metrics.
This is a custom service of Interzone. We deliver on our promise to help you grow your business! This is one of many ways that we go the extra mile to help you inderstand what works best online and increase your sales!
Interzone is actively putting an end to the "Stale Landing Page". Think of your website as a store at the local mall. You want to catch peoples' eye and entice them to browse your store. Sometimes that means blinking lights while other times a classy layout that is coordinated and inviting can be effective. Regarless of your branding and type of window display (actually hot landing page) you want, we have you covered!
Imagery, Flash, tight graphics, html wizardry, video, audio, thrid party applications, you name it - we can do it.
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Interzone will help you create and manage your landing pages. We want people to land on your site and buy lots of stuff! We will make this easy for you! Tell us what products you want to use, work with our team writing copy, approve the hot new home page, and you are done! We will even put our 101% into making the whole process easy and painless for you! We have worked with many clients of all sizes and know how to make this a seamless enjoyable process for you.
In conjunction with more advanced features, multiple "hot landing pages" can greet your traffic. We can even filter incoming content by geolocation, pay-per-click, email blasts and other referring sources to target landing pages. We can create a pool of multiple landing pages to be used in conjunction with advanced marketing based on browser habits to most effectively greet each customer.
Highlight your new products and sale items while having an eye catching graphically strong layout. Use SLA time to generate Flash or place your new product demonstrations. We can install tracking to help gauge response and consult on available actions.
Blogging is one of the most powerful ways to connect with end users. Blogging is, of cource, the common name for web log. Most commonly blogs are categorized as a personal editorial, comment channel, or written voice. Interzone highly encourages every shop owner to blog. Companies such as Think Geek, Boeing Kodak, Delta, and Dell all have corporate blogs, often written by their CEO's. Investors often follow blogs from companies and and pundits closly to help educate themselves and make decisions.
The definition and role of blogs is open for debate. The effectiveness is NOT. We know that using this content delivery strategy (blogging) will provide positive gains. This is why Interzone offers full support for blogging. Increase SEO, create more keyword rich RSS, integrate audio and video into your message, speak from your company or personal voice to shoppers, provide reviews, insight, and desirable additional information.
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Interzone can be your blogging coach or your content writer. You decide. We can discuss entry level effectiveness or establish a rich multi-person team to enter this realm with force. Consider some of these options:
Interzone understands blogging. Count on us, as an authority, to get you positioned better for blogging to gain a greater advantage on your competition on the web and with your customer base.
The gateway connection or payment gateway is part of a larger system that allows you to accept credit card transactions on your website. Interzone Multi-Media works with all types of systems to safely and securitly process your business transactions.
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Interzone works with companies such as Authorize.Net to provide a connection to credit card processing. All money and funds goes directly to your bank account. Only you, the merchant, have access to these funds and records. This means:
You can still use other third party services such as PayPal, Google Cart, or Amazon too. In fact, we can connect to just about network that has an API. Just like we can syndicate your e-commerce, products, sales, information, and announcements, we can provide multiple methods for you customers to pay for their goods!
To perform well on the web and digital realms in general, you need to move fast, keep up on trends, read security blogs, test and hack your own sites, and know your business. Interzone's expertise is in these areas and we are here to service you just as your expertise is in your business so you can service your customers.
We don't expect our clients to keep up with us on the web (that's why you hired us!) so we are committed to providing consulting and anaalysis of data, trends, sales, best practices, (sales) dispute resolution, and much more to all our customers. This is a big part of our job!
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Interzone Multi-Media was born with the goal to support independent businesses who wanted to expand into the digital domain but did not know what direction to travel. We know from working with various businesses that few people have a total grapse of the media, and that's where we can help fill the gap.
We are interested in answering your questions, providing ideas, and collaborating to create new methods to use the internet and e-commerce to increase your transactions. We know that consulting is a large topic and we are ready! We can help you with basics like figuring out if you need to use a gif and jpg image all the way to more complex decisions and strategies like how and what to send to your customers via email blasts! In addition to the basics of the internet, web, and rich internet applications we also offer:
You can still use other third party services such as PayPal, Google Cart, or Amazon too. In fact, we can connect to just about network that has an API. Just like we can syndicate your e-commerce, products, sales, information, and announcements, we can provide multiple methods for you customers to pay for their goods!
Consulting, analysis, and reporting is very important to Interzone Multi-Media. This snippet of information is only the introduction. Please browser over to this section about consulting, reporting, and analysis. Every Interzone E-Commerce site includes monthly reporting and and consulting.
We connect your site to credit card processing securely and reliably. This allows shoppers to complete and pay for their orders within the convience of your site. Lower transaction rates and proper reporting save you money and time.
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Interzone handles the installation of SSL needs while working with the gateway of your choice which connects to your bank account. Take advantage of our services to increase your profit and transaction count.
Interzone Multi-Media is your technology partner on the web and for services such as credit card processing and beyond. We are watching for changes in the rules and applications all the time so you don't have to!
The Interzone E-Commerce platform is focused on making you more sales. One critical ingredient is making each lead, conversion, and sale as easy as possible. Our lead tracking system is a scalable interface and an application that is custom fit for each business.
We can track leads through the full customer life cycle as well as integrate with other software such as Sugar CRM, V-Tiger, and many more. Our lead system is also abvailable as a stand alone application for handling leads. You can even receive, track, respond, and manage leads from your mobile device.
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While it is true that not every E-commerce site needs a lead tracking system, stores that think they do not need them are usually the ones who can benefit the most.
We have many levels of lead tracking available and each application can be custom fit to the needs of the business.
Modern E-Commerce demands are very high. Answering a potential buyer's inquiry the same day (or hour) will often make the sale. Lead systems are just like the telephone: when it rings, you pick it up. Bbusinesses that embrace lead management systems do better and make more sales.
We inderstand that every business is unique. This is why wo do not offer a "one size fits all" approach. Instead we have a collection of applications, modules, skill, and programs that allow our E-Commerce platform to perform as best as possible for every business no matter how unique.
Our platform can perform as a strict retail application, retail and wholesale, or even as a ditribution application. This is often refered to as a (portal) environment or application. Interzone E-Commerce can provide for all of these needs.
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Regardless of the operation of your business we can translate your product line and sales to the digital domain. This is why Interzone Multi-media is a valuable partner. Our experience in sales, commerce, and retail as well as programming and web applications saves time, saves money, and delivers a better product!
If there is something in your business we don't have a solution for we will find one! We love solving problems and helping people.
Order tracking is critical to any e-commerce business. Our e-commerce platform has the ability to integrate with many shipping services and API such as FedEx and UPS. Define your website needs and we will take care of all the details. We can wire you website to send an email shipment confirmation to your shopper including tracking information and arrange for the shop owner to receive a daily digest of all shipments and the end of day status.
This functionality saves businesses time and money. You may never have to track a shipment for a customer again!
The Interzone E-Commerce platform integrates with QuickBooks and other accounting software. We offer many different levels of integration. This service starts with the ability to export completed orders into your accounting software to help in billing and tracking and can expand to include full integration of QuickBooks data into your E-Commerce site.
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For your e-commerce site to be effective, a shop owner needs to invest every hour of work as wisely as possible. Accounting Software Integration offered by Interzone Multi-Media can save shop owners countless hours by offering automatic price and inventory updating based off of the accounting software data instead of requiring shop owners to spend time manually updating products one by one.
Our connectivity is limited only by your imagination and the capabilitites of your accounting software. Most often we can get any 2 systems or programs to speak to and integrate with each other. In this case, these 2 systems are your accounting software and your E-Commerce website.
To find out more on this topic talk to us directly.
Browsers should spend time on your site looking at products without errors or cunfusion. Shop owners should be able to control the content of the online store using intuitive and logical methods. We pride ourself in making user friendly sites that don't waste people's time!
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For the Store Owner:
For the Shopper / browser:
This is a great area to use account SLA time. By doing so you can help us provide more information to shoppers so they buy more. We can also work together to clarify anything on site to meet the shopper or shop owner's needs.
The ability to return valid results from a site search is critical. Our E-Commerce platform is built with this understanding. The early alpha releases used amazing searching and sorting ideas to return the best results possible. Later releases provided even better search results and applications.
There are several tiers of search capability availabile to each shop and every site has high quality search functionality. We offer advanced custom search capabilities and staff training. Our "Gold Standard" search capability is a custom deployment of programs such as Lucene. Reagardless of your needs or the complexity of your product line, Interzone will get you selling more product and a top quality search feature is part of your new winning website.
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As mentioned above, several tiers of search capability are available.
Simply put, every site includes a minimum Servie Level Agreement (SLA). The SLA is in place to garuantee that every site is running smooth and to the shop keepers liking.
The Interzone SLA is a period of time, measured in hours, available every month to each of our clients. This time can be invested in any service we offer in house (graphics, Flash, marketin, additional metrcs, building a new podule for your site, etc). This time is above and beyond normal site maintainence and fixes. This is "luxury time" where the site administrators address items they desire to have fixed.
"I never really liked the imagery on the home page, let's change it!"
The Interzone contract is for operational E-Commerce web services. The SLA is to make sure each client is happy and taken care of. SLA's start at 1-2 hours per month (minimum). SLA's are available in month to month, quarterly, and yearly fluxulations. The minimum SLA will never go away but the ability to "flex the SLA" is another great benefit. Think about seasonal companies that may need additional reporting, tracking, and web work for a 3 month period. For those three months every year we increase the SLA to take care of the additional banner advertising effors, higher traffic and consequential work, and custom design and emails blasts. This way your busy months are attended to allowing higher sales, better conversions, and the flexibility necessary reach the next level of sales, service, and profit.
But Wait, there's more!!!
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Interzone is proud to include single month non-cumulative rollover of unused SLA time. This means you can use any unused time from the previous months SLA time in the next month. This time is not cumulative, so only a fraction (up to 100%) of the standard monthly contractual SLA may be rolled over into the next month. So if you have a busy month in the shop you don't have to worry about using your LA time, you can take care of it next month. This is a great way to "invest" SLA time into new modules, larger creations, and efforts that you need to make your business better.
Here are a few ideas on what to do with your SLA time:
What the SLA does not cover:
The SLA is intended to make each aite admin engage with their site and Interzone to acheive maximum from their E-Commerce site. Interzone is not another monetary black hole you have to endure to get on the web. Instead we want to know you and your staff. We want you to know us. We should be in business together, don't you think?
We consider metrics, analysis, and reporting to be one of the largest parts of what we do. Please visit this page for more details.
Metrics is the "what are your site visitors doing" aspect. This is the pool of information we collect. Interzone is your link to this information as well as an in-depth understanding.
Analysis takes time. As mentioned above, we collect a lot of information. Interzone is very skilled at distilling this information down into usable bites for our clients based on their needs. The use of "unfiltered intelligence" can be damaging to any organization.
Reporting is where the numbers hit the desk. Interzone takes our analysis of the metrics and delivers to each client. We also spend the necessary time to help each party both understand the information and contribute to making the reports and site results better.
The modern web surfer expects advanced functionality on every web site. So many web shoppers have years (if not decades) invested in using spreadsheets, website, commerce sites, and similar technology. This is why we have many ways to offer sorted results for your shoppers.
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Since every online shop is unique, so are the product listing requirements. We start with price, sku, and name sorting, but we can quickly expand into more robust display methods.
Our ability to make anything happen translates into more sales! We make your site and products easier to navigate and search. Sorting is one of many critical means of improving the user experience and selling more!
Wish lists are a great way to improve sales and metrics. This simple "soft order" is simply an incomplete order in the system that is associated with a particular user. This is incredibly helpful for all users. The shopper can create comparison orders or use the wish list to remember the order for future completeion.
The benefit to the shop keep is vey large. The additional metrics, reporting, sales opportunity, and data accociations are some of the most robust available in any system. Click on the details to find out more.
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Wish lists and wish list tracking are an amazing analysis tool. Here are a few things to consider in understanding how the Interzone E-Commerce platform and wish lists can help you! The wish list (per terms of service on your E-Commerce site) is held private to the development company (Interzone) and the shop owner. Privacy is a very important element of keeping your users happy, but this important information can help the shopper and the shop owner.
Sale control is a BIG topic; do not be fooled. This is a very serious matter at Interzone and drives the platform development.
In short, sales control is the ability for your E-Commerce site to do what you need it to do! Shop keepers should be able to conrol specials, banners, ads, content, and have needs filled quickly through your technology company. Sale control is the ability to do what you need to do with no time to spare. Open the details below to find out more.
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Sale control puts the shop keeper in the driver's seat.
Sales control is an on going discussion between your business and Interzone. Our dedication to our clients and our trade is what puts you in the driver's seat. We beleive in customer satisfaction! We want to solve your technology needs and deliver the E-Commerce site you dream about!
Interzone is always looking for ways to improve the online experience for both the shopper and the shop owner. We use less intrusive captchas and human verification methods. We have a number of ways to eliminate automated and scripted spam form the web and work with every client to meet their needs while never diminishing the shopping and online experience.
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Captchas are a great way to discuss the online experience. Too many or too difficult of a form submission requirement can deter use and ultimately decrease sales. Instead of imposing harsh methods, we try to find ways to make every visit worthwhile while also keeping unwanted visitor (bots/spammers) out.
As we find better methods and gain insight into how our shop keepers and their shoppers respond to various experiences, we inturn invest this knowledge back into all of our websites keeping your site up to date with the best and most current versions of features and functionality. Captchas are only the tip of the iceberg on this topic.
We are sensitive to user interfaces on all sides of the site including load time, gallery presentation, social network integration and anywhere else our digital travels take us. Along the way, Interzone is honored to learn a little more about your business. We take great pride in helping all of our customers get more out of the web and encourage you to learn more and keep questions coming!
The site map is a perfect example of a webmaster tool. The sitemap helps search engines and humans find content on your site. There are several types of site map strategies and schemas available . Please talk to us to find out more.
Site maps are one of many websmaster tools we use and encourage our clients to support. These ideas fit into categories such as required, suggested, complimentary, expected, or questionable. Interzone looks forward to exploring your ideas. We will also guide you in understanding our choices and suggest the best types of service to invest in.